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Regarding an Issue with a Recent Windows Update : Follow Up - News

Posted by Xenor Vernix on Aug 16, 2013 - 18:15.

FFXIV News - Regarding an Issue with a Recent Windows Update : Follow Up

We'd like to inform you that new FFXIV information was made available by Square Enix today. The details are quoted below.

In regards to the Windows® Vista and Windows® XP issue that has been mentioned, if the Windows update that took place on Jul. 11, 2013 was done, we are announcing the workaround for the opening cut scene of the Windows® version not playing properly below. We please ask you to take time to read them.

Read on for details.

For those who have the corresponding update , please follow the directions on the page above, and go through the uninstall procedure for the update.

*After uninstalling the security update, and to prevent from any security issues, please update your anti-virus software to the most recent version. Please be aware.

For the security updates that have the Windows® Vista and Windows® XP issue resolved, Microsoft is currently preparing for the release. We will notify once it has been released, so please be patient until then."

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